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Trend Duo FAQs

Trend Duo help

Find setup, car seat, cleaning, and compatibility guidance below, followed by everyday-use questions. For shipping, returns, or warranties, visit the general FAQ.

Models & accessories

What is the difference between the Trend Duo / Slim Twin and the Sport models?

Sport models feature Infinity Wheels for an enhanced ride and come in exclusive colors compared with Trend Duo and Slim Twin.

What is the difference between the Snap Duo Trend and the Trend Duo?

The Snap Duo Trend was manufactured between 2018 and 2022, when the name changed to Trend Duo. Parts and accessories remain compatible between the models.

Can the Trend Duo be used with two car seats?

Yes. The Twin Adapter Kit includes one Maxi-Cosi/Nuna/Cybex adapter and one universal adapter. One infant car seat must be a compatible Maxi-Cosi, Nuna, or Cybex model; the universal side fits most infant car seats except Doona. Check the adapter product page for current compatibility details.

View the Twin Adapter Kit → · Watch setup video

Which infant car seats work with the Trend Duo adapters?

The universal adapter uses a ring-style system and securing straps and fits most infant car seats except Doona. The Maxi-Cosi/Nuna/Cybex adapter works with most US infant car seat models from those brands. Check the product page before buying.

Check adapter compatibility →

Setup & care

My bassinet is not sitting correctly. What should I do?

Remove the seat fabrics on that side of the stroller before installing the bassinet.

Watch the bassinet installation guide →

The recline is not working correctly. What should I do?

Check that both sides of the recline mechanism are properly attached to the stroller frame.

View the recline installation guide →

How do I clean my stroller?

Spot clean fabrics with mild soap and a microfiber towel. Machine washing is not recommended because it may damage the fabrics. For deeper cleaning, gently hose down the stroller or remove the fabrics and wash them in a tub.

See how to remove and reinstall fabrics →

My wheels are not pushing smoothly. How can I fix this?
  1. Make sure the lever on the front wheels is fully pushed up.
  2. Remove the wheels and clean inside the housings and around the wheel bolts.
  3. Apply Vaseline inside the housings and on the bolts for lubrication.

Watch the wheel cleaning guide →